2. Problem Report Life-cycle

Note: Many PRs are submitted with very little information about the problem, and some are either very complex to solve, or just scratch the surface of a larger problem; in these cases, it is very important to obtain all the necessary information needed to solve the problem. If the problem contained within cannot be solved, or has occurred again, it is necessary to re-open the PR.

Note: The “email address” used on the PR might not be able to receive mail. In this case, followup to the PR as usual and ask the originator (in the followup) to provide a working email address. This is normally the case when send-pr(1) is used from a system with the mail system disabled or not installed.

This, and other documents, can be downloaded from ftp://ftp.FreeBSD.org/pub/FreeBSD/doc/.

For questions about FreeBSD, read the documentation before contacting <questions@FreeBSD.org>.
For questions about this documentation, e-mail <doc@FreeBSD.org>.

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